Refund and Cancellation Policy for Stained Glass Classes
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We strive to provide a positive experience for all our students and understand that schedules and circumstances can change unexpectedly. Please review our refund and cancellation policy below:
 
*Student Cancellations*
Notification Requirement: Cancellations must be made no later than two (2) days before the scheduled start date of the class. Notification can be submitted via email, phone call, voicemail, or text message.
 
Refunds: Deposits will be refunded if cancellation occurs before the two-day deadline. Transaction and/or service fees are non-refundable and will be deducted from the refund.

Transfer Option: Instead of receiving a refund, you may opt to transfer your deposit to a future class date.

*Sickness and Emergencies*
We understand that emergencies and illnesses can happen unexpectedly. If you need to cancel within the two-day deadline due to such circumstances, please contact us as soon as possible. We will do our best to work with you to reschedule and apply your deposit to a future class date.

*Class Cancellations*
Refund Guarantee: If we cancel a class, your deposit will be refunded in full, with no deductions for transaction or service fees.

Minimum Participant Requirement: Some classes require a minimum number of participants to proceed. If a class does not meet this requirement, it will be canceled and rescheduled. In this case, you may choose to receive a full refund or transfer your deposit to a future class date.

If you have any questions or need further clarification, please don’t hesitate to contact us. Thank you for your understanding and support!